Privacy Policy

1. Who We Are

Bolt Electric is a licensed electrical contractor serving Arlington TX and surrounding communities. Our website address is: https://www.boltelectricianarlington.com

When this policy says "we," "us," or "our," it refers to Bolt Electric. When it says "you" or "your," it refers to any person who visits or uses our website.

2. What Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use our website.

Information you give us directly:

When you fill out a contact form or request a service call on our website, you may provide:

• Your name
• Your phone number
• Your email address
• Your service address or zip code
• A description of the electrical issue or service you need

We use this information only to contact you about your service request. We do not sell this information to anyone.

Information collected automatically:

When you visit our website, certain information is collected automatically. This may include:

• Your IP address
• The type of browser and device you are using
• The pages you visit on our website and how long you spend on them
• How you arrived at our website (for example, from a search engine or another website)

This information is collected through tools like Google Analytics and standard web server logs. We use this information to understand how visitors use our site and to improve it. We do not use this information to identify individual visitors.

3. Cookies

Our website may use cookies. Cookies are small text files placed on your device by your browser when you visit a website. They help websites remember information about your visit.

We may use cookies for:

• Analytics - to understand how visitors use our website (Google Analytics)
• Functionality - to remember preferences during your visit

You can set your browser to refuse cookies or to alert you when cookies are being sent. If you do this, some parts of our website may not work correctly.

We do not use cookies to track you across other websites or to serve you ads.

4. How We Use Your Information

We use the information we collect to:

• Respond to your service requests and contact form submissions
• Call or text you back about scheduling an electrician visit
• Send a confirmation email after you submit a form
• Improve our website and understand what information is most useful to visitors
• Comply with legal obligations if required

We do not use your information for automated marketing campaigns without your consent. We do not add you to email lists from a contact form submission.

5. How We Share Your Information

We do not sell your personal information to any third party.

We may share your information in the following limited circumstances:

• With our internal team to schedule and fulfill your service request
• With our email and form service providers who process form submissions on our behalf (these providers are bound by confidentiality agreements)
• With Google Analytics for website usage analysis (this data is aggregated and anonymized)
• If required by law, court order, or government authority

We do not share your name, phone number, or email with advertisers, lead brokers, or other electricians.

6. How We Protect Your Information

We take reasonable steps to protect the information you submit through our website. Our website uses HTTPS encryption, which protects data transmitted between your browser and our server.

No method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your information, but we take reasonable precautions to protect it.

Form submissions are sent to a private business email address. We do not store form submissions in a publicly accessible database.

7. How Long We Keep Your Information

Contact form submissions are kept for as long as needed to respond to your request and for a reasonable period afterward in case you contact us again about the same issue.

Website analytics data collected through Google Analytics is retained according to Google's data retention policies.

You can request that we delete your contact information at any time by emailing us at Info@boltelectricianarlington.com.

8. Third-Party Links

Our website may contain links to other websites, such as Google Maps, the City of Arlington website, or Oncor Electric Delivery. This privacy policy applies only to our website. We are not responsible for the privacy practices of other websites.

We recommend reading the privacy policy of any website you visit.

9. Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used before coming to our site.

Google Analytics collects only the IP address assigned to your device on the date you visit this site, not your name or other identifying information.

You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on, available at: https://tools.google.com/dlpage/gaoptout

For more information on how Google uses data, visit: https://policies.google.com/privacy

10. Your Rights - California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and share
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information
• The right not to be discriminated against for exercising your privacy rights

We do not sell personal information. To exercise any of these rights, contact us at:

Email: Info@boltelectricianarlington.com
Phone: (817) 754-5700

We will respond to verified requests within 45 days as required by law.

11. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted information to us through our website, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

If we make significant changes to how we handle your information, we will make that clear on this page.

13. Contact Us

If you have questions about this privacy policy or how we handle your information, contact us:

This privacy policy was written for Bolt Electric and applies to the website at https://www.boltelectricianarlington.com. It does not apply to any other website or business.